Customer Feedback Insights
Unlock clear emotions from reviews, enhance your customer understanding, and drive smarter decisions with ClickUp Brain.

Trusted by the world’s leading businesses
AI-Powered Customer Insights
Understanding your customers’ feelings goes beyond reading reviews—it’s about extracting clear insights that drive smarter decisions.
Analyzing sentiment from customer feedback involves sifting through vast amounts of text, identifying emotions, and prioritizing issues. This process can be overwhelming without the right tools.
With AI prompts, your team can:
Integrated directly into familiar tools like docs, boards, and task lists, AI in ClickUp Brain doesn’t just assist—it actively shapes your customer experience strategy by turning raw feedback into clear, prioritized tasks.
Comparing ClickUp Brain with Conventional AI
ClickUp Brain integrates seamlessly, understands your context, and acts swiftly—letting you focus on results, not explanations.
Customer Feedback Analysis
Unlock insights from customer reviews—understand feelings, trends, and opportunities effortlessly.
Identify 5 common positive themes from recent customer reviews on our new product launch.
ClickUp Brain Behavior: Analyzes linked review documents to highlight recurring favorable sentiments and key praise points.
What are the main pain points customers mention about our subscription service in North America?
ClickUp Brain Behavior: Extracts and summarizes frequent complaints and issues from internal feedback reports; Brain Max can supplement with external review data if accessible.
Draft a summary report outlining customer sentiment trends over the last quarter, referencing ‘Q2 Feedback’ doc and social media comments.
ClickUp Brain Behavior: Compiles and formats sentiment data from multiple sources into a clear, actionable overview.
Compare sentiment scores between Product A and Product B using our ‘Customer Reviews Analysis’ spreadsheet.
ClickUp Brain Behavior: Processes tabular data and textual feedback to deliver a concise comparative sentiment summary.
List top adjectives customers use to describe our mobile app experience, referencing app store reviews and support tickets.
ClickUp Brain Behavior: Scans documents to identify frequently used descriptive terms and their associated sentiment.
From the ‘Customer Support Feedback’ doc, generate a checklist of common service issues reported.
ClickUp Brain Behavior: Extracts key problem areas and formats them into a structured task list for team review.
Summarize 3 emerging customer expectations for product features based on recent survey results and online discussions.
ClickUp Brain Behavior: Identifies patterns and priority requests from linked research and community feedback.
From the ‘User Experience Survey’ doc, highlight key satisfaction drivers for our software interface.
ClickUp Brain Behavior: Reviews survey data to pinpoint features and design elements customers appreciate most.
Write concise, empathetic responses to common negative reviews using the tone guide in ‘CustomerCareTone.pdf’.
ClickUp Brain Behavior: Adapts style references to craft reply templates that address concerns warmly and professionally.
Summarize recent changes in customer sentiment following our latest product update and their impact on brand perception.
ClickUp Brain Behavior: Analyzes feedback trends post-release and outlines shifts in customer attitudes.
Generate guidelines for categorizing customer feedback by sentiment and topic, referencing our internal tagging protocols.
ClickUp Brain Behavior: Extracts classification rules and creates a clear framework for organizing incoming reviews.
Create a priority list of product improvement areas based on negative sentiment clusters from the ‘Feedback Dashboard’.
ClickUp Brain Behavior: Identifies critical issues and groups them by urgency and impact for targeted action.
Compare sentiment trends across different customer segments (age, region) using our demographic analysis docs.
ClickUp Brain Behavior: Summarizes variations in feedback tone and topics between groups in an easy-to-digest format.
What are the top emerging concerns in customer reviews related to privacy and data security since 2023?
ClickUp Brain Behavior: Synthesizes recent feedback and highlights recurring worries and questions from users.
Summarize key usability issues reported by customers in the Asia-Pacific region from support tickets and surveys.
ClickUp Brain Behavior: Extracts and ranks common challenges to inform regional product adjustments and support strategies.
Cut down analysis time, unify your team’s understanding, and extract meaningful sentiment from reviews using AI-driven workflows.






Discover How ChatGPT, Gemini, Perplexity, and ClickUp Brain Tackle Customer Feedback Insights
Why Choose ClickUp
Brain Max Boost: Effortlessly explore historical reviews, ratings, and user comments to guide your next customer strategy.

Why Choose ClickUp
Brain Max Boost: Instantly access historical sentiment data, product feedback comparisons, or customer satisfaction trends across all projects.

AI Advantages
AI prompts help you quickly understand customer feelings and improve your product experience.
Analyze reviews rapidly to identify positive and negative trends, empowering faster response strategies.
Use clear sentiment insights to prioritize product changes that truly resonate with your audience.
Detect negative feedback early, reduce churn, and enhance customer satisfaction proactively.
Facilitates shared understanding, ensuring marketing, support, and development work toward common goals.
Leverage sentiment data to inspire features that meet evolving customer needs and expectations.
Transforms raw reviews into actionable tasks, making sentiment analysis a seamless part of your workflow.
Identify trends, understand emotions, and enhance your strategies with AI-powered sentiment analysis.





