Benchmark Report

ClickUp Certified Agents Lap Competitors in Key Competency Areas

In a direct benchmark, ClickUp's agent scored 96 out of 100. The closest competitor scored a 61.

Executive Summary


We asked six agentic tools to plan a project: monday.com, Notion, Copilot, ChatGPT, ClickUp Certified Agents, and ClickUp Super Agents. Here's what we found:

➡️ ClickUp Certified Agents were the only agents that consistently hit "plan ready to run" across all six project criteria: ClickUp's Certified Agent scored 96 out of 100 in a direct benchmark of execution‑ready project plans. It read the brief from the source, created rich project structures in ClickUp, wired dependencies, and documented baselines in ways leaders can use.

➡️ ClickUp Super Agents performed well as a strong baseline build: They detected context automatically and created usable plans inside ClickUp, with solid baselines and clear communication. The Super Agent scored 77.

➡️ Copilot and ChatGPT could get into the project details, but only after meaningful integration work: Without careful wiring, they produced good narratives but thin plans inside the work tools. They scored in the 50-60 range.

➡️ Notion and Monday agents struggled with the core objective: They could draft tasks and lists,but left much of the stitching and cleanup to human teams. They scored in the 40-50 range.

Agent Benchmarking

Because ClickUp Certified Agents are built, rigorously tested, and maintained by ClickUp AI experts, they produced end-to-end solutions that were deeply integrated into ClickUp workflows and optimized for performance.

jay hack

Jay HackHead of Artificial Intelligence at ClickUp

The limiting factor is no longer model intelligence. It's whether your agents can see the right context, act in the right places, and behave like teammates.

Why This Benchmark Matters


Every company wants to become AI native. This report highlights three practical questions every leader should ask themselves to get there:

1. What is the real cost of ownership for AI tools?

AI platforms that require extensive integration or ongoing human cleanup increase operational risk, drive up total cost of ownership (TCO), and reduce the net ROI of AI investments.For mid-market and enterprise organizations,where portfolios are large and teams are cross-functional, AI dependency on humans can compound quickly.

For small businesses, spiraling AI tool subscriptions that don't quite deliver real-world improvements are major blockers to growth.

2. How close does an AI agent get you to execution?

A solid narrative is useful; an execution-ready plan inside your system of record is transformative. The ideal AI agent gets you from idea to execution in a single pass,with little to no human effort.

When business-critical workflows and processes are codified into custom-built agents, the impact is immediate. Agents hit the ground running, with full access to the tools they need to execute. Teams see immediate value, usage soars, and ROI compounds.

3. How much human effort is required to get AI tools to work?

If your teams still need to copy-paste briefs, manually wire integrations, and rebuild plans in your work tool, you're not getting the full value of AI. Teams are also more likely to see AI as something they're forced to use rather than a value add.

This report gives CIOs, business systems leaders, and PMO or operations teams a practical lens on how to become AI native. Not "Which AI is smartest," but "Which agent is ready to run our work?"

jay hack

Jay HackHead of Intelligence at ClickUp

The bottleneck in most AI pilots is the lack of connective tissue between the model and your work. When agents can see your tools, your history, and your real workflows inside a unified data model, they suddenly start doing things that feel impossible in a chat-only world.

Agents Evaluated


Each agent was provided the same prompt: to generate a project plan from the same project briefs, covering realistic, multi-phase initiatives.

ClickUp Certified Agent

A refined, evaluated agent built specifically by ClickUp's AI experts to turn project briefs into execution-ready plans inside ClickUp. Underwent multiple rounds of prompt design, testing, and scoring.

ClickUp Super Agent

Created via ClickUp's natural language builder that lets any team create agents tailored to their specific use cases. Represents what a typical team might build on a first pass.

Microsoft Copilot

A general-purpose assistant connected to work tools through custom flows and integrations.

ChatGPT with connectors

A ChatGPT-powered assistant that pushes project plans into external tools through custom connectors.

Notion agents

Agents that operate inside Notion's workspace that connect project plans and notes in one place.

Monday agents

Agents built in Monday's Agent Factory and embedded directly into Monday workflows.

The Scoring Criteria


The goal was simple:

  • Ingest the brief from the primary work execution tool
  • Create a structured plan in that tool that teams can actually act on
  • Capture context, dependencies, and baselines to help leaders manage risk and performance

We scored performance using a 0–100 framework across six core criteria that matter most to real-world execution:

  1. Project Source and detection: Can the agent automatically find and use the right brief from the primary work tool without manual copy-paste?
  2. Structured project plan creation in a work execution tool: Does it create a real plan inside the work system, not just narrative text?
  3. Task dependencies and sequence integrity: Can it build a logically sequenced plan with dependencies where needed?
  4. Baseline metrics documentation: Does it capture scope, schedule, and effort baselines in a way leaders can track?
  5. Communication and visual output quality: Are the results presented clearly enough for both project managers and executives?
  6. Professional tone and clarity: Does the output read like something you would present to a leadership team?

In instances where platforms needed more configuration, we counted that effort as part of the qualitative analysis.

Agent Tools and Memory

The Evaluation Process


Yes, we benchmarked ourselves. That deserves a clear explanation, and the only honest way to do this is to be very specific about how the test worked, what was scored, and where you should scrutinize the numbers for your own environment.

Here are the key principles:

Same scenario, same briefs: We fed identical real-world project briefs to each agent

Six concrete criteria: We used a zero-to-one-hundred rubric covering project source detection, plan creation, dependencies, baseline documentation, communication, and professional clarity

LLM and human review: We combined model-based scoring, where the LLM scores itself, with human checks for repeatability and fairness

Integration and setup are counted as costs: If a platform needed heavy manual setup or integration to work, that counted against it

This is a transparent, repeatable process. We invite you to reuse the scoring criteria and run the same workflow inside your own tools.

Devin Stoker

Devin stokerFormer Director, AI Solutions Development & Enablement at ClickUp

Most teams underestimate how much work it actually takes to build a high-quality agentthat can safely run a business-critical process. You need an AI expert and a domain expert in the same room, and you need to treat the agent like real software you evaluate and iterate on, not a one-and-done prompt._

ClickUp Certified Agents Led the Pack


Certified Agent benchmark score: 96 out of 100.

Across every evaluation area, the ClickUp Certified Project Plan Builder Agent consistently produced plans that were closest to truly execution-ready:

  • It created rich, structured project plans inside ClickUp, not just a narrative in a chat window, with meaningful task descriptions, phases, and milestones
  • It was the only agent in the benchmark to reliably create task dependencies in the work tool, giving teams true sequence integrity
  • It documented baseline metrics for scope, schedule, and effort in a way that leaders could reference later
  • It could be triggered directly from within ClickUp, automatically pulling the full project brief and relevant context from the same task, list, or doc

In practical terms, teams could move from idea → plan → execution in one go, with minimal human intervention.

agent 36 Custom Certified Agent

ClickUp Super Agents Built Functional, Simplified Plans


Super Agent benchmark score: 78 to 86 out of 100.

ClickUp Super Agents (the baseline build for Certified Agents) performed well on several dimensions:

  • Like Certified Agents, they were able to detect and ingest project context directly from ClickUp, avoiding manual copy-paste
  • They created project plans inside ClickUp rather than leaving work stranded in a chat
  • They produced good baseline documentation, summarizing scope, schedule, and effort in ways that could be reused

Where they fell short compared to Certified Agents was in default instrumentation and sequence integrity:

  • Dependencies were technically within reach, but the baseline configuration used in this benchmark did not explicitly prompt for them, so these runs were not counted as dependency-successful
  • Some plans were lighter on task-level detail, requiring more human follow-up to be truly "board-ready" for complex initiatives

This is what you would expect from a first-pass, do-it-yourself build: powerful, but not yet tuned to enterprise-grade consistency.

Agents for every use case

Copilot and ChatGPT Showcased Strong Capabilities (With Caveats)


ChatGPT benchmark score: 61 out of 100.

Copilot benchmark score: 55 to 61 out of 100.

Microsoft Copilot and ChatGPT with MCP/connected flows demonstrated strong underlying language capabilities and participated in the project-planning workflow, but with important caveats:

  • They could pull project context, but only with significant custom integration work and carefully defined flows
  • They were able to push project plans into connected tools, but much of the richness of those plans stayed outside the work execution environment
  • In baseline scenarios, only basic task structures and minimal metadata made it into the destination tool
  • Humans needed to put in significant custom integration work to automate higher-quality project plan creation in the destination tool
  • Their performance on structured plan creation and baselines was therefore highly dependent on the depth and quality of the integration, not just the model's reasoning

For leaders, this lands them in a ⚠/caution band: promising platforms that can be made to work well, but only with substantial effort, configuration, and ongoing maintenance.

microsoft copilot vs chatgpt openai

Notion and Monday Agents Fell Short on Context


Notion agent benchmark score: 44 to 49 out of 100. Monday agent benchmark score: 44 out of 100.

Notion agents and Monday agents showed clear limitations when judged on end-to-end execution readiness:

Monday agents had no native way to connect with the Monday platform.

  • They could not automatically detect and pull project context from existing Monday work items. The project plans depended on manually supplied information
  • They required a manual project plan export to CSV format to import into the Monday platform
  • For these reasons, Monday failed in automating both new project detection and project plan creation

Notion agents could access project data stored in Notion.

  • They could not be triggered in a seamless, in-context way: They created plans that were often sparse in detail and always defaulted to private, requiring additional manual work to make them visible to teams

Both platforms scored lower on baseline documentation and communication richness. Meaning, in a real-world scenario, PMs and leaders would end up spending more time reconstructing the 'story' of the project from scattered details.

The net result: These agents introduced more friction between brief and execution, even when they technically completed the task.

notion-monday com

What Makes a Winning AI Agent?


1. They Are Deeply Embedded in Your Work System

Two criteria emerged as especially important for leaders who need agents that operate where work actually happens.

Task dependencies and sequence integrity

Only ClickUp Certified Agents consistently created dependencies in the primary work tool. Super Agents can do this as well, but weren't explicitly configured for it in this baseline run. Other platforms offered little or no sequence information.

Baseline metrics documentation

ClickUp Certified Agents and Super Agents were the only ones to reliably encode baselines in structured, reusable ways. While most agents reached at least an average performance, Notion, in particular, fell behind with minimal baseline detail.

Without these two capabilities, you end up with lists of tasks rather than true projects—and leaders lose the ability to manage variance, trade-offs, and risk at scale.

2. They Get Actual Work Done, Independently

Employees want AI that actually makes their jobs easier. Which means AI agents that are easy to use, require little to no setup training, and can operate autonomously (within human-defined guardrails) will always come out on top. For leaders, this means lower time-to-execution and TCO. Ultimately, everyone wants AI that delivers value from the start:

ClickUp Certified Agents minimize human glue, reduce integration burden, and move you closest to an execution-ready plan with one run

Super Agents get you close, especially in ClickUp-native environments, and are powerful starting points for teams who want to tune their own agents

Copilot and ChatGPT with integrations can approximate this, but the path involves more custom wiring, testing, and ongoing monitoring

Notion and Monday currently leave the most work on the table for humans to stitch plans together

For CIOs and business leaders, this is where the benchmark becomes strategic: the closer an agent gets you to reliable, instrumented plans with minimal effort, the more it compounds across your entire project portfolio.

3. They Speak Your Language

On professional tone and clarity + visual output quality, most agents did reasonably well:

Copilot, ChatGPT, and both ClickUp agent types all produced outputs that would be acceptable in most executive contexts.

ClickUp Certified Agents went a step further, structuring outputs with stakeholder-friendly summaries and clear domain groupings.

Notion lagged here, with sparse communication that created more follow-up questions than answers.

This reinforces a key point: language fluency is now table stakes. The differentiator is whether the agent can structure and instrument work so that humans can immediately move to execution.

Agent User Model and Work Graph

How ClickUp’s Agent Platform Drives 1.5x Results


ClickUp Certified Agents emerge as the clear winner. But underneath the benchmark results is a platform approach designed for enterprise-grade AI adoption.

Our AI Experts map your business processes and then build specialized agents that solve unique pain points for your organization:

  • They run where your tasks, docs, and workflows already live
  • They can read and write structured data (lists, tasks, fields, dependencies) instead of treating everything as text
  • They are designed to assist both individual contributors and portfolio leaders with the same underlying model of work
  • They support centralized governance over how agents access data and act in your workspace
  • They enable specialized agents (like Certified Project Plan Builders) that can be rolled out safely at scale
  • They provide a foundation for ongoing benchmarking and improvement, so your agents get better over time instead of drifting
zeb

Zeb EvansFounder and CEO at ClickUp

We are moving from AI as a standalone assistant, to AI as a true teammate, to teams of agents that employees manage like direct reports. Super Agents are our bet on that third phase, where real work is coordinated by agents inside the tools people already live in every day.

How to Use This Report Inside Your Organization


If you are evaluating AI agents for project planning and execution, consider these next steps:

1. Review the benchmark with your core stakeholders: Map the criteria in this report to your own portfolio, governance model, and risk profile.

2. Identify where you rely on human glue today: Look for copy-paste workflows, manual integrations, and unmanaged spreadsheets that slow down execution.

3. Run your own benchmark: Use the criteria and patterns in this report as a template to test agents against your own briefs and tools.

4. Explore Certified Agents and Super Agents in a guided session: See how the Project Plan Builder and related agents behave against one of your real project briefs.

5. Use benchmarks as a living measure of progress: As you roll out agents, keep testing. Track how close each agent brings you to execution ready work over time.

AI agents will increasingly shape how your organization plans, executes, and learns. This benchmark is meant to help you avoid paying for demo ware and integration tax, and instead invest in agents that reliably run the work.


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