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LMS Administrator

San Diego, Salt Lake City or Remote
< See all openings ClickUp is on a mission to make the world more productive. We're saving thousands of individuals one day a week with the fastest growing productivity app of 2020. We're the breakout momentum leader in every G2 category we're in and ready to take off! Our app is the first of its kind that works for everyone from families to Fortune 500 companies. We scaled without a dollar spent on sales or marketing and now have over 800,000 teams on our platform.

In the LMS Administrator role, you will join ClickUp to make an impact in Customer Enablement in the Services department. As the LMS Administrator will own backend management of the LMS (Skilljar) settings in addition to partnering with the Marketing and Design to customize ClickUp branding throughout our new ClickUp University! The LMS Administrator will also collaborate with our Product and Engineering teams to build SSO & Integrations. Ultimately the LMS Administrator will make a huge contribution by creating, building and updating training items, curricula, user groups, and assignments in the LMS. If you are someone who is looking for an exciting opportunity to jump in right away and work with several departments to refine an excellent training program, we are looking forward to meeting with you!
The Role:
  • - Manage user provisioning and groups in LMS.
  • - Maintain a comprehensive knowledge base of LMS system features, limitations and processes.
  • - Update learning paths, courses, and general content in LMS.
  • - Generate metrics for monthly and quarterly reporting.
  • - Manage certification and course settings in LMS.
  • - Build and manage badging and gamification in LMS.
  • - Manage and update email communications from LMS.
  • - Partner with vendor (Skilljar) to scale LMS and become an expert on all existing and new features and capabilities.
  • - Partner with instructional designers and writers to add and remove eLearning content.
  • - Audit metadata and eLearning content, as needed.
  • - Defining and documenting LMS management processes.
Qualifications:
  • - 2+ years of LMS Admin.
  • - System experience with Skilljar.
  • - Strong organizational and project management skills.
  • - Experience with HTML.
  • - Experience building from the ground up in a hyper-growth startup.
  • - Ability to troubleshoot and solve complex problems.
  • - Strong communication skills & ability to partner with different departments.
  • - Strong attention to detail.
Preferred Qualifications:
  • - Design-eye for optimizing UI and user experience.
  • - Experience with internal tools–SFDC & BI tools.
  • - BA/BS or Associate's degree OR related technical training OR equivalent work experience.

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Apply Now
  • You resonate with ClickUp’s core values
  • You want to make a big impact
  • You consider yourself GREAT
  • You value working hard and working smart
  • You enjoy solving inefficiencies and are self-motivated
  • You enjoy a fast paced, high growth environment
  • You appreciate urgency over perfection
  • You love ClickUp

About You

If you love what you do and wake up excited, you'll fit right in!

Benefits

Just some of what we provide.
  • Opportunity to earn equity in fast growing company
  • New MacBook Pro
  • Health insurance (100% of premium paid)
  • Dental insurance (100% of premium paid)
  • Opportunity for cash bonuses
  • Commuter benefits
  • Team lunches each week
  • Unlimited snacks & drinks in office
  • Continued learning (Access to tons of paid courses)
  • Unlimited kombucha and cold brew on tap
  • 401k with 100% employer match up to 2% of annual salary
process

Our six step process.

01.
🔍 Review
Applicants are reviewed to ensure a good fit.
02.
👋 Initial Interview
We want to get to know you better!
03.
📥 Mini Project
A project for the team you’re applying for is distributed.
04.
🤓 Final Interview
This interview is conducted with team leads.
05.
💰 Offer
A carefully tailored offer is sent to the candidate.
06.
🚀 Career Launch
Blast off into the future of productivity and unlimited possibility!
core values

Core values.

01
The best customer experience, period. Fix problems and say yes.
02
Normal ****ing Sucks.
03
Progress towards perfection.
04
Work hard and own it.
05
Grow 1% every day.
06
Be direct.
07
Find joy, and have fun.
08
Random acts of kindness.
09
Urgent and optimistic.
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