We raised $400M in our Series C to redefine productivity. Read More

Head of Product Design

San Diego, Salt Lake City, or Remote
< See all openings ClickUp is the fastest growing productivity app, growing to 800,000+ teams and a $1 billion  valuation in under 3 years. We’re now one of the fastest-growing software companies in the world. Our team makes the world more productive, and finding exceptional people to solve challenging problems is a top priority as we execute on this vision. What makes ClickUp unique is its highly customizable and flexible approach to project management. It is the first of its kind that works for everyone—from families to Fortune 500 companies—meaning you will always find a new and interesting challenges to tackle due to its broad feature set and industry agnostic approach.
We're poised to take the market, and to do that we'll focus on:

  • 1. Finishing our vision for "replacing all productivity apps" by increasing feature parity compared to point solutions.
  • 2. Revamping onboarding, like verticalizing by function, to shorten the time to activation.
  • 3. Making the product simpler and easier to use.

The Head of Product Design will be in charge of setting the design vision, strategy, workflow and team structure to achieve world-class design throughout the platform.

You'll be tasked with transforming the foundation we built into a consistent and minimal design sstem. This role will be working tightly with UX and research in order to ensure the UI is clean from distractions and easier for new users to understand.

You will also work to enable streamlined collaboration among our designers and our product, marketing, and engineering teams at scale. Lastly, you will help us to scale a rapidly growing design team by defining clear culture, attracting the best design talent, and delivering amazing customer experiences. This role reports into the CEO and will be the gatekeeper for excellent design—both UX and UI—and you will be responsible for ensuring your direct reports are hitting the mark.

This role truly is an unprecedented opportunity to have an immense impact and guide ClickUp through its next phase of exponential growth. With that said, we're looking for someone to live and breathe the product for the next year to two years to really level up the product. You’ll never see another product team like ours - we literally ship a new version of ClickUp every single week.
What you will be doing:
  • - Manage Your Team: Manage and inspire design managers, product designers, visual designers, researchers, and content strategists.
  • - Culture Setting: Create a culture of inspiration, insight, and authority on design and user experience.
  • - Great Design: Be the gatekeeper for great design work, and understand how to solve a range of product challenges across web, mobile, desktop, chrome extensions, email and more.
  • - Product Strategy: Partner with product to create long term product strategy to help achieve our ambitious mission of changing the way teams work together.
  • - Design System: Ensure consistency across the board by continuing development of our design system.
  • - Partner with Product: Partner with product, engineering, analytics to accelerate the creation, development, and iteration of our products.
  • - Level Our Design Process: Champion fast iteration, deep user research, and broad experimentation.
  • - Scale the team: Build a team, develop systems for scale and find opportunities to improve how we work.
What you get to do every day:
  • - Define and execute on the product experience strategy and roadmap for our customers (Administrators, Participants and Internal users).
  • - Lead, motivate and retain a diverse team of designers in the latest UX/UI/visual techniques and tools, and help apply principles of design thinking to create and deliver engaging and high quality experiences that lead to desired outcomes.
  • - Build strong partnerships and work collaboratively with product teams to launch new features and evolve existing ones based on a deep understanding of behavioral science, customer needs, business objectives and technical constraints.
  • - Translate business goals into innovative, creative and engaging product experiences and establish goals and target metrics that design decisions can be mapped to.
  • - Ensure appropriate and actionable user research is being conducted across all phases of the product development cycle and that design solutions are based on these insights.
Skills & Qualifications:
  • - Extensive experience in building products for world-class consumer/enterprise software products at large and small companies—prior experience working with data dense SaaS products and/or visually displaying quantitative information is a plus!
  • - 4+ years of people management.
  • - Proven record of building highly effective multi-disciplinary design teams focused on delivering consistent and elegant user experiences.
  • - An outstanding portfolio of work personally designed and shipped by your team demonstrating design strategy & design influenced business outcomes.
  • - Experience managing a large product design team across multiple disciplines (e.g. UI, UX, Content, Research, Behavioral Science).
  • - Experience balancing process and productivity with craft and creative explorations while moving fast through hyper-growth.
  • - Champion of early prototyping, iterative cycles, and learning.
  • - A passion for accelerating team efficiency by improving processes and workflows within the design team and cross-functionally.
  • - Hands-on with design work, willingness to roll up your sleeves.
  • - Experience in partnering and collaborating with cross functional teams in a dynamic, rapid and growth environment.
  • - Excellent verbal, written, and visual/presentational skills.
  • - A team player with low ego.

ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Apply Now
  • You resonate with ClickUp’s core values
  • You want to make a big impact
  • You consider yourself GREAT
  • You value working hard and working smart
  • You enjoy solving inefficiencies and are self-motivated
  • You enjoy a fast paced, high growth environment
  • You appreciate urgency over perfection
  • You love ClickUp

About You

If you love what you do and wake up excited, you'll fit right in!

Benefits

Just some of what we provide.
  • Opportunity to earn equity in fast growing company
  • New MacBook Pro
  • Health insurance (100% of premium paid)
  • Dental insurance (100% of premium paid)
  • Opportunity for cash bonuses
  • Commuter benefits
  • Team lunches each week
  • Unlimited snacks & drinks in office
  • Continued learning (Access to tons of paid courses)
  • Unlimited kombucha and cold brew on tap
  • 401k with 100% employer match up to 2% of annual salary
process

Our six step process.

01.
🔍 Review
Applicants are reviewed to ensure a good fit.
02.
👋 Initial Interview
We want to get to know you better!
03.
📥 Mini Project
A project for the team you’re applying for is distributed.
04.
🤓 Final Interview
This interview is conducted with team leads.
05.
💰 Offer
A carefully tailored offer is sent to the candidate.
06.
🚀 Career Launch
Blast off into the future of productivity and unlimited possibility!
core values

Core values.

01
The best customer experience, period. Fix problems and say yes.
02
Normal ****ing Sucks.
03
Progress towards perfection.
04
Work hard and own it.
05
Grow 1% every day.
06
Be direct.
07
Find joy, and have fun.
08
Random acts of kindness.
09
Urgent and optimistic.
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