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At ClickUp, our
#1 core value is providing our customers with the best customer service experience,
not just our industry, but best customer service experience they've
EVER had. We do this by
constantly over-delivering on user expectations and driving user success in a continuously evolving
platform.
Our product is incredibly unique in the sense that it’s highly customizable - this means it can be used
for simple use cases but also more complex use cases. It's also growing rapidly, and it will be your job
to ensure the team is prepared to handle any situation and is fully up to date on product knowledge.
You’ll be leading part of a rapidly growing global support team by representing our values, maintaining
schedules, providing coaching through 1-1 meetings, assisting in recruiting/hiring, and leading by
example. You’ll be working alongside others who show an extreme passion for putting customers first and
our mission of saving people time. We preach self-sufficiency, resourcefulness, and accountability, and we
require this to grow even stronger as we scale.
To be successful in this role, you need to be a team player, eager to get your hands dirty when needed and
work the front lines with the team. You also LOVE to work as much as we do and are able to dedicate your
life to this while it gets off the ground.
We believe working smarter and harder is what's made our company what it is today, and the right candidate
must be relentlessly improving our systems, processes, saved responses, and information dissemination.
