- What Should You Look for in Enterprise Communication Tools?<\/a><\/li>
- The 16 Best Enterprise Communication Tools<\/a>
- 1. ClickUp (Best for asynchronous communication, collaboration, and project management)<\/a><\/li>
- 2. Microsoft Teams (Best business communication tool for the Microsoft ecosystem)<\/a><\/li>
- 3. Slack (Best asynchronous team communication platform)<\/a><\/li>
- 4. Google Workspace (Best integrated enterprise communication system for GSuite)<\/a><\/li>
- 5. Zoom (Best video conferencing tool)<\/a><\/li>
- 6. RingCentral (Best enterprise communications phone system)<\/a><\/li>
- 7. Trello (Best collaboration and visual project management tools)<\/a><\/li>
- 8. Asana (Best task management and employee engagement tool)<\/a><\/li>
- 9. Confluence (Best documentation and knowledge management solution)<\/a><\/li>
- 10. Discord (Best community-building platform)<\/a><\/li>
- 11. Dropbox (Best tool to share files)<\/a><\/li>
- 12. Skype (Best enterprise communication solution for calls and messaging)<\/a><\/li>
- 13. Miro (Best collaborative whiteboarding tool)<\/a><\/li>
- 14. Chanty (Best team messaging and communication tool)<\/a><\/li>
- 15. SurveyMonkey (Best survey and feedback collection tool)<\/a><\/li>
- 16. Jitsi (Best open-source cloud communications tool)<\/a><\/li><\/ul><\/li>
- Simplify the Communication Chaos With ClickUp<\/a><\/li><\/ul>\n\t\t\t<\/div>\n\t\t<\/div><\/div>\n\n\n
What Should You Look for in Enterprise Communication Tools?<\/strong><\/h2>\n\n\n\n
How exactly did I pick the best enterprise communication system?\ud83e\udd14<\/p>\n\n\n\n
By being specific, to start with. Most enterprise communication tools are designed to address a particular challenge. So, knowing your team\u2019s requirements and workflows is key to finding the right tool. <\/p>\n\n\n\n
Over the years, I\u2019ve learned that a few key features help bridge the communication gaps in the workplace<\/a> for internal and external communications. These features include:<\/p>\n\n\n\n
- \n
- Instant messaging<\/strong>: Pick a tool that lets you send that text or chat message instantly for quick conversations and updates with the team<\/li>\n\n\n\n
- Video conferencing:<\/strong> Select a tool that allows async video communication<\/a> with your teams, with key features like screen and video sharing, breakout rooms, and recording options to maximize productivity <\/li>\n\n\n\n
- File sharing<\/strong>: Prioritize an enterprise communication tool that has the ability to securely share documents, images, and other files within your team<\/li>\n\n\n\n
- Team collaboration features<\/strong>: Look for tools that have features like task management, project planning, whiteboarding, document collaboration, and more that facilitate real-time collaboration<\/a><\/li>\n\n\n\n
- Strong security<\/strong>: For enterprise use, choose communication tools that ensure advanced security features, including encryption, multi-factor authentication, and compliance with privacy standards<\/li>\n\n\n\n
- Integrations with other tools<\/strong>: We no longer work in silos, and neither should our tools. Go for an effective communication tool that integrates seamlessly with your existing tech stack, whether it\u2019s project management software, CRMs, or cloud storage platforms<\/li>\n<\/ul>\n\n\n
\n\u27a1\ufe0f Read More: <\/strong>10 Best Team Communication Software & Apps<\/a><\/p>\n\n\n<\/div>\n\n\n
The 16 Best Enterprise Communication Tools<\/strong><\/h2>\n\n\n\n
By focusing on these key features and the crucial enterprise communication requirements, we zeroed in on 16 unique tools. Let’s understand the benefits and limitations of each tool one by one.<\/p>\n\n\n\n
1. ClickUp (Best for asynchronous communication, collaboration, and project management)<\/strong><\/h3>\n\n\n\n
If you ask me how to measure effective communication within a company, my parameters would be productivity and team collaboration. <\/p>\n\n\n\n
And the one tool that manages both? ClickUp. <\/p>\n\n\n\n
ClickUp consistently ranks among the best enterprise communication tools thanks to its versatile features.<\/p>\n\n\n\n
As an all-in-one productivity platform, it offers a unified communications platform for effective internal and external communication<\/a>. You can use it to bring all your team messaging, private discussions, and in-document comments or task-specific follow-ups under one unified workspace.<\/p>\n\n\n
\n![\"Seamlessly](\"https:\/\/clickup.com\/blog\/wp-content\/uploads\/2024\/10\/ClickUp-Chat-new-1-1400x932.png\")
Seamlessly share updates across projects with teams and clients alike on ClickUp Chat<\/em><\/figcaption><\/figure><\/div>\n\n\n ClickUp Chat<\/a> lets you manage projects and business communications in one window. It lets you stay in touch with your team, discuss project-related activities, and share updates without switching between multiple tools. Its integrated features include \u2018Link to Task,\u2019 which lets you connect specific chat threads <\/strong>to tasks. <\/p>\n\n\n\n
Moreover, with ClickUp Chat, your conversation happens within the same tool, eliminating the need to switch to a different tool to message your team. Bye-bye, toggle tax!<\/p>\n\n\n
\n![\"ClickUp](\"https:\/\/clickup.com\/blog\/wp-content\/uploads\/2023\/11\/ClickUp-3.0-Record-Screen-share-from-Task-view.png\")
Record your screen and share information easily through ClickUp Clips<\/em><\/figcaption><\/figure><\/div>\n\n\n Plus, you can easily record and send screen recordings<\/strong> for more complex discussions using ClickUp Clips<\/a>. This adds more context to your discussions, and the built-in AI features assist in transcribing your messages for further clarity.<\/p>\n\n\n
\n![\"ClickUp](\"https:\/\/clickup.com\/blog\/wp-content\/uploads\/2023\/11\/ClickUp-3.0-Whiteboards-Collaboration.png\")
Collaborate in real time with teammates with ClickUp Whiteboards<\/em><\/figcaption><\/figure><\/div>\n\n\n Another aspect of enterprise communication systems is optimizing workflows and allowing real-time collaboration. With ClickUp Whiteboards<\/a>, you get a virtual canvas for planning and brainstorming sessions that are perfect for remote and hybrid workplaces.<\/p>\n\n\n
\n![\"Multiple](\"https:\/\/clickup.com\/blog\/wp-content\/uploads\/2022\/05\/multiple-assignees-in-clickup.png\")
Assign comments as action items with ClickUp<\/em><\/figcaption><\/figure><\/div>\n\n\n Of course, there will be cases where you want to add further notes for someone in a document or a task. ClickUp\u2019s Assign Comments<\/a> feature shines here. It instantly creates an action item when you assign a comment to someone, whether in a document or team discussion, ensuring it doesn\u2019t slip through the cracks!<\/p>\n\n\n\n
To tie it all together, you can highlight text in a comment or a Doc and \u201cquote\u201d it to add a comment providing feedback or seeking clarification.<\/p>\n\n\n\n
The best part about ClickUp is the vast options of communication plan templates<\/a> that help you get started easily. I found two templates that can help with enterprise communication channels: The ClickUp Internal Communications Template <\/a>and the ClickUp Communication Plan Template<\/a>.<\/strong><\/p>\n\n\n\n
ClickUp best features<\/strong><\/h4>\n\n\n\n
- \n
- Plan projects, assign tasks, and get real-time updates on the progress of your teams using ClickUp Tasks<\/a> to stay productive<\/li>\n\n\n\n
- Assign comments directly on task attachments with ClickUp Proofing<\/a>, helping you provide clear context and additional feedback on your images, videos, PDFs, and other documents<\/li>\n\n\n\n
- Collaborate in real-time using ClickUp Docs<\/a>, where teams share, edit, and work together on documents with secure access-control features<\/li>\n\n\n\n
- Take collaboration and communication to the next level by summarizing messages and generating relevant insights using ClickUp Brain<\/a>, the AI assistant<\/li>\n\n\n\n
- Integrate with 1,000+ apps to consolidate all your discussions, project management, and communication in one centralized platform<\/li>\n<\/ul>\n\n\n\n
ClickUp limitations<\/strong><\/h4>\n\n\n\n
- \n
- Some users have mentioned that the sheer number of features is overwhelming for new members<\/li>\n<\/ul>\n\n\n\n
ClickUp pricing<\/strong><\/h4>\n\n\n\n
- \n
- Free Forever<\/strong><\/li>\n\n\n\n
- Unlimited<\/strong>: $7\/month per user<\/li>\n\n\n\n
- Business<\/strong>: $12\/month per user<\/li>\n\n\n\n
- Enterprise<\/strong>: Contact for pricing<\/li>\n\n\n\n
- ClickUp Brain: <\/strong>Add to any paid plan for $7 per member per month<\/li>\n<\/ul>\n\n\n\n
ClickUp ratings and reviews<\/strong><\/h4>\n\n\n\n
- \n
- G2: <\/strong>4.7\/5 (9,000+ reviews)<\/li>\n\n\n\n
- Capterra: <\/strong>4.6\/5 (4,000+ reviews)<\/li>\n<\/ul>\n\n\n\n
2. Microsoft Teams (Best business communication tool for the Microsoft ecosystem)<\/strong><\/h3>\n\n\n
\n![\"Microsoft](\"https:\/\/clickup.com\/blog\/wp-content\/uploads\/2024\/11\/Microsoft-Teams.png\")
via Microsoft<\/a><\/em><\/figcaption><\/figure><\/div>\n\n\n For organizations already using Microsoft 365, Microsoft Teams is a natural choice.<\/p>\n\n\n\n
Microsoft Teams is an all-in-one enterprise communication hub that brings together everything a team needs to communicate efficiently: instant messaging, video conferencing, or file sharing. It is extremely useful for internal team communication<\/strong> since all your team communications are in one place. Plus, any file you wish to share with your team members can be shared as a link, allowing for real-time updates and the ability to sort these files into folders. <\/p>\n\n\n\n
This makes it the ideal option for a highly secure enterprise communication system<\/strong> flexible enough to facilitate day-to-day activities.<\/p>\n\n\n\n
Microsoft Teams best features<\/strong><\/h4>\n\n\n\n
- \n
- Keep your communication organized by creating team-specific or project-specific channels <\/li>\n\n\n\n
- Use high-quality video calls with screen sharing, background blur, and breakout rooms<\/li>\n\n\n\n
- Share and collaborate on documents, spreadsheets, and presentations securely<\/li>\n\n\n\n
- Collaborate easily across Microsoft Office tools like Word, Excel, and PowerPoint<\/li>\n<\/ul>\n\n\n\n
Microsoft Teams limitations<\/strong><\/h4>\n\n\n\n
- \n
- The user interface is complex and may lead to confusion for first-time users<\/li>\n\n\n\n
- Requires a Microsoft 365 subscription, which is not ideal if you do not use Microsoft Office or as your enterprise communication solution<\/li>\n<\/ul>\n\n\n\n
Microsoft Teams pricing<\/strong><\/h4>\n\n\n\n
- \n
- Teams Essentials<\/strong>: $4\/month per user bill<\/li>\n\n\n\n
- Microsoft 365 Business Basic<\/strong>: $6\/month per user<\/li>\n\n\n\n
- Microsoft 365 Business Standard<\/strong>: $12.50\/month per user<\/li>\n<\/ul>\n\n\n\n
Microsoft Teams ratings and reviews<\/strong><\/h4>\n\n\n\n
- \n
- G2: <\/strong>4.3\/5 (15,000+ reviews)<\/li>\n\n\n\n
- Capterra: <\/strong>4.5\/5 (9,500+ reviews)<\/li>\n<\/ul>\n\n\n\n
3. Slack (Best asynchronous team communication platform)<\/strong><\/h3>\n\n\n
\n![\"Slack's](\"https:\/\/clickup.com\/blog\/wp-content\/uploads\/2024\/11\/Slack.png\")
via Sla<\/a>ck<\/a><\/em><\/figcaption><\/figure><\/div>\n\n\n Slack<\/a> has become synonymous with team messaging, and for good reason. It’s a highly asynchronous communication tool<\/a> designed to streamline communication across teams, departments, and even entire organizations.<\/p>\n\n\n\n
If your team thrives on instant messaging and real-time collaboration, Slack\u2019s channel-based structure and threads <\/strong>will keep everything organized. <\/p>\n\n\n\n
My favorite is the Canvas feature, which lets me pin all related threads in one place, ensuring conversations aren\u2019t lost in the jungle.<\/p>\n\n\n\n
Slack best features<\/strong><\/h4>\n\n\n\n
- \n
- Organize conversations by teams, projects, or topics with specific channels<\/li>\n\n\n\n
- Seamlessly connect with tools like Google Workspace, ClickUp, Trello, and more<\/li>\n\n\n\n
- Quickly find past conversations, files, and links with Slack\u2019s powerful search features<\/li>\n\n\n\n
- Move from text-based messaging to voice calls or video calls with Huddle<\/li>\n<\/ul>\n\n\n\n
Slack limitations<\/strong><\/h4>\n\n\n\n
- \n
- The free version has limitations for message history and file storage<\/li>\n\n\n\n
- Having notifications for all your communication channels becomes difficult to handle, negating the purpose of unified communication tools<\/li>\n<\/ul>\n\n\n\n
Slack pricing<\/strong><\/h4>\n\n\n\n
- \n
- Free<\/strong><\/li>\n\n\n\n
- Pro<\/strong>: $7.25\/month per user billed annually<\/li>\n\n\n\n
- Business+<\/strong>: $12.50\/month per user billed annually<\/li>\n\n\n\n
- Enterprise Grid<\/strong>: Custom pricing<\/li>\n\n\n\n
- Slack Sales Elevate: <\/strong>Custom pricing<\/li>\n<\/ul>\n\n\n\n
Slack ratings and reviews<\/strong><\/h4>\n\n\n\n
- \n
- G2: <\/strong>4.3\/5 (33,000+ reviews)<\/li>\n\n\n\n
- Capterra: <\/strong>4.7\/5 (23,000+ reviews)<\/li>\n<\/ul>\n\n\n\n
4. Google Workspace (Best integrated enterprise communication system for GSuite)<\/strong><\/h3>\n\n\n
- Capterra: <\/strong>4.7\/5 (23,000+ reviews)<\/li>\n<\/ul>\n\n\n\n
- Pro<\/strong>: $7.25\/month per user billed annually<\/li>\n\n\n\n
- Free<\/strong><\/li>\n\n\n\n
- Capterra: <\/strong>4.5\/5 (9,500+ reviews)<\/li>\n<\/ul>\n\n\n\n
- Microsoft 365 Business Basic<\/strong>: $6\/month per user<\/li>\n\n\n\n
- Teams Essentials<\/strong>: $4\/month per user bill<\/li>\n\n\n\n
- Capterra: <\/strong>4.6\/5 (4,000+ reviews)<\/li>\n<\/ul>\n\n\n\n
- Unlimited<\/strong>: $7\/month per user<\/li>\n\n\n\n
- Free Forever<\/strong><\/li>\n\n\n\n
- Assign comments directly on task attachments with ClickUp Proofing<\/a>, helping you provide clear context and additional feedback on your images, videos, PDFs, and other documents<\/li>\n\n\n\n
- Video conferencing:<\/strong> Select a tool that allows async video communication<\/a> with your teams, with key features like screen and video sharing, breakout rooms, and recording options to maximize productivity <\/li>\n\n\n\n
- 2. Microsoft Teams (Best business communication tool for the Microsoft ecosystem)<\/a><\/li>
- The 16 Best Enterprise Communication Tools<\/a>
![\"Google](\"https:\/\/clickup.com\/blog\/wp-content\/uploads\/2024\/11\/Google-Workspace.png\")